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Why is it so hard for some people to show up to work?

It’s impossible to have a team of people without a Suzie Skipper or a Harold Hooky somewhere in the bunch. Attendance issues are the bane of any manager or supervisor’s existence. Whether it’s the 5am voicemail or the 8:10am call from the spouse, an unscheduled absence is never a welcome event.

To start with, you have to scramble to cover their work. Inevitably, it will be the day that you really needed that person at work. Just today, both of my back-up individuals for the receptionist’s lunch break called in. Since Tuesday is the only day of the week they have to do this, it’s par for the course that they’re both out sick today. So I’m stuck training someone to be the back-up for the back-up and the other back-up.

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Mark Peterson
ManagementTrainingBook.com
Mark Peterson